The goal was to transition the management of VA benefit overpayments (e.g., disability, education) and medical copay debts from a cumbersome, siloed, and confusing legacy system to a transparent, centralized, and self-service digital platform on VA.gov.

My first challenge at Pear Therapeutics was addressing a major company priority: solving the high drop-off rate during onboarding. With three distinct prescription therapeutics (OUD, SUD, and Chronic Insomnia) and more in the pipeline, we needed a scalable solution. How might we create a modular onboarding experience that works across all conditions to increase engagement and improve clinical outcomes?

Children with Prader-Willi Syndrome (PWS) experience high anxiety and meltdowns during daily transitions. We partnered with TREND Community to conduct a pilot study, testing the Octopus Watch—a gamified, icon-based scheduling wearable—as an external tool for emotional coping and regulation. The findings validated the watch's core mechanism, demonstrating high efficacy in mitigating transition-related anxiety with statistically significant results.